Villa Maria Catholic Homes - Hume Region - Carer Support Services

Contact details

190 Benalla Road
Shepparton VIC 3630



Villa Maria Catholic Homes is the Commonwealth Carer Respite Centre for the HUME region and provides an extensive Carer Support Program. The Commonwealth Carelink Centre provides a single point of contact to access information on the support services available in your region. The centre also provides free and confidential information on aged care, disability support and carer support services. A carer is someone who provides unpaid help and support to a partner,relative or friend who is unable to manage without their assistance. Villa Maria Catholic Homes Carer Support Program actively supports the caring relationship by providing information and a range of flexible respite and support options. The program is able to assist carers on a short term basis whilst linking them into ongoing support services through funding received by the Victorian Department of Health.

Villa Maria Catholic Homes offers short-term care to help a family or individual take a break from the daily routine and stress of caring for someone who is frail aged, ill or who has a disability.  Out of home respite can also be an option, such as day programs, allowing carers to take breaks away, attend local sporting matches or even visit the theatre or attend a concert.

Villa Maria Catholic Homes also provides community services for older people, children & adults with a disability, their families and carers. Services offered range from specialist education and early childhood intervention for children with disabilities or developmental delays, to community based and in-home support services for older people and people with a disability, specialist education services, pastoral care, social work services, carer respite options, independent retirement living and residential aged care.


Am I eligible to use this service?

Carers who live in the Hume Region (Alpine, Benalla, Greater Shepparton, Indigo, Moira, Mitchell, Murrindindi, Mansfield, Strathbogie, Towong, Wangaratta and Wodonga) of Victoria and care for a person who:

● is over 65 years,or has an ageing-related condition

● is living with dementia,including younger onset dementia

● has an acquired brain injury

● has mental health issues

● is an Aboriginal or Torres Strait Islander over 45 years,or has an ageing-related condition


Are there any free services or programs that are useful to me as a carer?

Offering a wide variety of services, there are many ways Villa Maria can assist carers who need a break or support in their caring role.

Options include:

● Flexible respite options (in your own home or out in the community)

● Social support and events

● Carer wellbeing activities

● Retreats

● Men’s groups

● Carer groups

● Education

● Home care services including meal preparation and personal care

● Short-term case management for carers

● Information and referral to long-term support services

● Carer support and advocacy

Note: Respite is a short-term substitute for the usual care a person receives and should be a positive, enjoyable experience for the person you care for as well as a rest for yourself. Respite can be planned in advance and accessed regularly, or unplanned when something unexpected comes up. It can also be provided in a flexible way, either in your own home or out in the community through a residential facility or day program. The aim is to give you the support you need to maintain your caring relationship in a way that best suits you and the person you care for.
Are there any services that  I may need to pay for but that are useful to me as a carer?
Senior Services - Carer Support Programs, Dementia Specific Care, Rehabilitation, Respite and Day Programs.  Home Care Packages. Residential Aged Care, Retirement Living. Disability Services - In home support, Recreation, Specialist Services. Overnight respite care and support. Specialist Services. Specialist education for children. Social Work


Opening Hours 

9am to 5pm, Monday to Friday.  


Cost to Use the Service



Translation Services as English is my Second Language

Available upon request




Find us on Facebook


For more Information and Support Contact Us Via...

p. 1300 971 720 or 03 5832 8444


a. 190 Benalla Road, Shepparton 3630

p. 03 5832 8444

a. 27-29 Faithfull Street, Wangaratta 3677

p. 03 5722 9046


NDIS Registered? Yes

Frequently Asked Questions

  • Is the organisation accessible for people with disabilities? Yes