CareLinks North - Carer Support Service


Everyone’s experience as a carer is different. We support carers of all types in their roles and give them the flexible, individualised help they need. We provide support, respite and advocacy for young carers, aged carers, disability carer support, mental health carer support and older families carer support.

We can help you with:

• Assessing what supports are required to help the carer in their role

• Provide information on community services

• Access funding to organise respite and other relevant supports

• Respond to short-term emotional and practical support needs

• Provide short-term supportive counselling

• Refer and link carers to a range of services

Who are carers? Carers are family members and friends who care for someone who has a disability, chronic or mental illness or is frail aged. The person they care for has difficulty managing at home or in the community without assistance.

What is respite? Respite is a short period of rest or break. It is important for a carer to take a break from their role as a carer and daily challenges. Respite provides carers some time to focus on their wellbeing.

 For more Information and Support Contact Us Via...

  1. 1800 052 222 or 03 9495 2500 (if calling from a mobile phone or outside the northern region)
  3. 11 Glenlyon Road, Brunswick VIC 3056



Opening hours

9am-5pm Monday to Friday

Free Services


Have a break from your caring role to look after your own health and wellbeing.

CarerLinks North can arrange respite and other supports for carers.

Respite allows the carer to take a break to focus on their own wellbeing. Respite care may be for a few hours or days or for longer periods, depending on your needs, your eligibility and what services are available.

Emergency respite

When there are no other options for support and carers need an extra pair of hands to help, emergency respite is available. If you need emergency respite, call 1800 052 222 during business hours or 1800 059 059 outside business hours.

Dementia advice

Support for carers of people with dementia.

Our dementia carer consultants provide one-on-one support, advice and education to build carer skills and confidence. Group sessions are also available.

Education and advice

Gain skills and information to help you in your caring role.

Face-to-face workshops and seminars where carers can:

•Meet other carers

•Learn about improving their own health and wellbeing

•Learn more about the health of the person they are caring for

Health and wellbeing coaching

Supporting carers to manage their health and wellbeing.

Health coaching is a one-on-one service to help build confidence and skills in carers so that they can improve and maintain positive health and decision making. Group sessions are also available.

Peer support

Meet other carers, share your experiences and learn from each other.

Activities for carers to connect and build support networks. The group can provide emotional support, strategies for managing day-to-day in your caring role, and other information based on experience. It can take place between two people, a small group or within a large group.

Young carer program

Support for young school-aged carers to manage in their caring role.

Support for young carers to manage their caring role and assist them with their daily tasks, helping them to stay in school and connected with other young carers and the community. We also provide fun after-school and school holiday events and activities and respite. The person they support may be a parent, sibling, other relative or a friend. Our young carer program can help you with:

• Looking after the household, such as paying bills, housework and cooking

• Personal care activities, such as helping with medications, toileting, showering and dressing

• Taking on extra family responsibilities, such as caring for brothers and sisters

• Attending medical appointments

• Provide emotional support


One-on-one support to help with your problems. Meet one-on-one with a professionally trained person to talk about things that are worrying you. Group sessions are also available.

 Services for Aboriginal and Torres Strait Islander families 

We work with you and will help you with the supports you tell us you need.  We can help you with strategies for managing day-to-day supporting your family and community. It is important to take a break otherwise you may become sick or unwell.

We are respectful of Aboriginal and Torres Strait Islander people’s history and beliefs and provide culturally appropriate and inclusive support for them and their families.

Carer engagement

Work with CarerLinks North staff and other carers to plan and improve our services, help us develop and plan carer services including carer events and activities and provide feedback to the Government.

Respite and other support is available to assist you to be involved.

Social groups

Social groups are designed to help older people and/or people with a disability to stay healthy and active by engaging in interesting and fun group activities. There are a range of activities tailored to a person’s individual needs and interests, including specific cultural groups, book clubs and outing groups.

Gay, Lesbian, Bisexual, Transgender, Intersex and Queer inclusive

We welcome same-sex attracted and gender diverse people and communities. We are committed to providing a safe and high quality service that is inclusive to GLBTIQ clients and respects the needs, wants and aspirations of all individuals.

Services offered that may incur a cost

There is a small fee for some of our services. Some of our services are free. To find out whether there is a fee for a service, visit our website and click on ‘Fees.

Home Care Package -  A Home Care Package is a flexible, comprehensive approach to home care. Our highly experienced, professional team of care managers give individuals and families the support they need to stay in their homes and in their communities for longer. The package meets a broad range of needs and is designed to help you reach your personal independence goals. It includes service coordination (from home and personal care, to medical services), management of resources and dealing with unexpected events. Whether you require a little bit of help or a lot, a Home Care Package can help you live life to the fullest. Whatever that means to you.

Health services - We offer health services to keep you healthy and active such as physiotherapy, exercise physiology occupational therapy, dietetics, diabetes education, care coordination, speech therapy, podiatry and community health nursing.

Dental services - The dental service is based at our Glenlyon Road, Brunswick site and provides dental treatment, under the guidelines of Dental Health Services Victoria. We can help with emergency care, general care, preventive care, education, false teeth and referral to the specialist services at the Royal Dental Hospital. We also offer priority access for some people.

NDIS Registered? Yes

Frequently Asked Questions

  • Who is this group for? Any carer living in the Moreland, Darebin, Banyule, Yarra, Nillumbik, Hume or Whittlesea will be eligible to use this service. Carers can be parents, partners, spouses, children or friends who provide support for people who are aged, disabled or chronically ill.
  • Is there a cost? Free
  • Translation Services Available? Translation Services available upon request
  • Is the organisation accessible for people with disabilities? Yes